Privacy Policy
Privacy Policy
Celebrated Lives — celebratedlives.co.uk
Last updated: 7 June 2026
1. Who We Are
Celebrated Lives is a UK-based online directory of post-cremation memorial services, operated by Carl Hume-Pankulis.
Website: www.celebratedlives.co.uk
Email: info@celebratedlives.co.uk
For the purposes of UK data protection law, Carl Hume-Pankulis is the Data Controller for this website.
2. What Data We Collect
We collect personal data in the following circumstances:
- a) Business users registering for a listing account:
- Name and email address (used to create and manage your account)
- Business name, contact details, and website URL (displayed in your directory listing)
- Billing information (processed securely via Stripe — we do not store card details)
- b) General website visitors:
- Technical data collected automatically via cookies, including IP address, browser type, and pages visited (see Section 6)
- c) Enquiries via our contact form:
- Name and email address, and any information you choose to include in your message
3. How We Use Your Data
We use the data we collect to:
- Create and manage your directory listing account
- Display your business information in the Celebrated Lives directory
- Process payments for featured listings via Stripe
- Respond to enquiries submitted via our contact form
- Understand how our website is used and improve its content (via Google Analytics, with your consent)
Our legal basis for processing this data is:
- Contract performance — where data is needed to provide a listing service you have requested
- Legitimate interests — for website analytics, improving our service, and responding to business enquiries submitted via our contact form
- Legal obligation — where we are required to retain data to comply with legal, accounting, or tax obligations (for example, records relating to paid listings are retained for 6 years in line with HMRC requirements)
- Consent — where you have consented to the placement of analytics cookies
4. Who We Share Your Data With
We do not sell your personal data to third parties. We share data only where necessary to operate our services:
- Stripe — payment processing. Stripe is PCI-DSS compliant. View their privacy policy at stripe.com/gb/privacy.
- Google Analytics — website usage data collected to help us understand how visitors use our website, placed only with your consent. View Google’s privacy policy at policies.google.com/privacy.
- Hostinger — our website hosting provider, for server infrastructure only.
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
5. International Data Transfers
Some of our service providers, including Stripe and Google, may process personal data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements, such as reliance on the UK’s adequacy regulations or standard contractual clauses.
6. Cookies
Our website uses cookies — small text files stored on your device. We use:
- Essential cookies — required for the website to function, including login sessions. These do not require consent.
- Analytics cookies — set by Google Analytics to help us understand how visitors use the site. These are only placed where you have provided consent through our cookie consent banner.
You can manage or withdraw your cookie consent at any time via the cookie settings on our website, or through your browser settings.
7. How Long We Keep Your Data
- Account and listing data is retained for as long as your account is active, and for up to 12 months after account closure.
- Financial and billing records relating to paid listings are retained for 6 years in line with HMRC requirements.
- Enquiry data submitted via our contact form is retained for up to 12 months.
- Analytics data is retained in line with Google Analytics’ default retention settings.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Request a portable copy of your data
- Where we rely on your consent to process data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, contact us at: info@celebratedlives.co.uk
We will respond without undue delay and in most cases within one month of receiving your request.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website is served over HTTPS, and we use reputable third-party services for payment processing and hosting.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at celebratedlives.co.uk/privacy-policy. We will notify registered users of any material changes by email.
11. Contact
For any data protection queries, please contact:
Email: info@celebratedlives.co.uk