Emma Fletcher makes bespoke memorial jewellery in Baldock, working entirely in recycled precious metals.

As well as ashes, she works with hair set in clear resin, which suits families who would rather not use ashes or who do not have any. Every piece is made to order around what the person wants, rather than picked from a catalogue.

The recycled metals are worth knowing about if the person you are remembering cared about that sort of thing.